What we do

One source of truth
that updates itself.

CRM, inbox, booking, project and finance tools wired together, with the dates that carry real risk watched automatically.

Integration and data sync

Most operational pain traces back to the same root cause: the answer to a simple question lives in four places and they disagree. Which spreadsheet is current. Whether that invoice went out. When the lease actually expires. Whether the client has been told.

Integration work is unglamorous and it is the foundation everything else sits on. Speed to lead needs somewhere to write. Follow-up needs to know what happened. A proposal engine needs the client record to be right. Get the data layer wrong and every system above it inherits the problem.

Where it pays

  • One version of the truth instead of six versions of it
  • Deadlines and renewals surface before they bite
  • Nobody asks which spreadsheet is current again
  • New tools join the system instead of fragmenting it
  • Reporting reads live records rather than stale exports

In practice

  • A named system of record for each kind of data
  • Idempotent writes with stable keys, so re-runs never duplicate
  • Two way sync with conflict rules agreed up front
  • Watchers on renewals, compliance and expiry dates
  • Dashboards built on the live system, not on exports

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Pick the system of record, deliberately

Before any wiring, one system is named as the truth for each kind of data: contacts here, jobs there, invoices somewhere else. Everything else reads from it or writes to it, and nothing ends up with two masters.

Most sync disasters come from skipping this conversation and letting two systems both believe they are authoritative. The cleanup costs more than the original build.

Sync that does not duplicate

Every record carries a stable external key, so a re-run updates rather than creates. Writes are idempotent, conflicts resolve by a rule you agreed rather than by whichever job happened to run last, and deletions are handled explicitly instead of by accident.

This is the difference between a sync that quietly doubles your contact list over a quarter and one you can leave running without watching it.

Watchers on the dates that bite

Renewals, lease expiries, compliance deadlines, licence dates, insurance certificates, warranty windows. These are the items where being late is expensive and where a calendar reminder eventually fails because the person who set it moved on.

A watcher reads the live record, counts down, and escalates on a ladder that ends with a person who can actually act.

Dashboards that read the system

Once the data agrees with itself, reporting stops being an export exercise. The numbers come from the live records, which means the report is never a week old and nobody is reconciling versions the night before a meeting.

Common questions

We are mid-migration between two CRMs.

That is a good time to do this, not a bad one. The mapping a migration needs is the same mapping the integration needs, so doing them together means you only reconcile the data once.

Do we have to change CRM?

Almost never. We build around the system your team already opens every day, because adoption beats features. If the CRM genuinely cannot hold what the business needs, we will say so plainly and show you the cost either way.

Who keeps it running?

We do. Your data stays yours, and we run and maintain the infrastructure the integration lives on, so nobody on your team is on call for a broken sync at 6am.

Related reading

Other systems we build

From the blog

Real builds with real numbers live on the case studies page, and how it works covers the engagement start to finish.

Which one pays for itself first?

That's what the free audit answers: your bottlenecks, ranked, and the system we'd build first.

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