Financial planning
An advice practice is capacity constrained in a very specific way. Each adviser can hold a bounded number of client relationships, and a large share of the hours that bound them are not advice at all. They are document production, file notes, review scheduling, and the evidence trail proving it all happened.
Automating advice is not the goal and would not be allowed. Automating the assembly around it is where the hours are.
Where it pays
- Advice documents drafted in minutes rather than hours
- Review and disclosure obligations tracked, not remembered
- File notes and decision rationale captured from the meeting
- Quiet clients surfaced before they leave
- Adviser capacity moves from paperwork to relationships
In practice
- Fact find to structured advice draft, with the adviser as author
- Obligation calendar with an escalating reminder ladder
- Meeting notes turned into decisions, actions and file entries
- Client health view ranked by engagement and review status
- Approval gated communication sent from the adviser's mailbox
Where the money leaks
- Advice documents written from scratch every time
- Fact find data re-keyed into three systems
- Review anniversaries tracked in a spreadsheet
- Fee disclosure and opt in dates that depend on somebody remembering
- Meeting decisions that never make it into the file
- Clients who go quiet and are noticed a year later
Documents drafted, not written
Fact find data produces a structured first draft: goals, position, strategy rationale and the standard sections, in your own language and your own template. The adviser edits and signs.
Hours per document come back, and the sections most likely to drift between advisers become consistent without anybody policing them.
The obligation calendar runs itself
Fee disclosure dates, opt in renewals, review anniversaries and best interests documentation tracked per client against the live record, with a reminder ladder that escalates rather than expires. None of this is judgment. It is date arithmetic that currently costs a person a day a month.
Notice the quiet client
Engagement is measurable: last contact, review completion, portfolio activity, response to communications. A client going quiet is the earliest signal of an exit, and it is visible long before the transfer request arrives.
Where we would start
Advice document drafting, in most practices. It is the single largest block of adviser time, the output is a document your practice already has dozens of examples of, and the improvement is visible in the first week rather than the first quarter.
The obligation calendar usually comes next because it is cheap to build and removes a whole category of risk. Client health monitoring comes last, since it needs a few months of data before the signal is worth acting on.
If your practice already outsources paraplanning, the order flips: the calendar and the file note capture go first, and the document work waits until the outsourcing arrangement is worth revisiting.
Common questions
Is AI allowed to draft advice?
The adviser remains the author and the approver, and everything is drafted from your own templates and the client's own fact find. Nothing is sent, lodged or presented without a person signing it.
Where does client data go?
Into systems you already use, on infrastructure we run for you. Data handling is scoped explicitly at the start, including what never leaves your environment.
Will it fit our licensee's requirements?
That is a scoping conversation before anything is built. Where a licensee mandates a platform or a template, we build to it rather than around it.
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